Terms of Service

1. Agreement to these Terms

These Terms of Service ("Terms") are a contract between you and YardStubs LLC, a Georgia limited liability company ("YardStubs," "we," "us"). They govern your use of yardstubs.com, our apps, ticketing and organizer tools, emails and texts, and related services (the "Services").

By creating an account, buying or receiving a ticket, creating an event, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Services.

If you use the Services for a business, chapter, organization, or other group, you confirm you're authorized to accept these Terms on its behalf, and "you" includes that group.

2. Who can use YardStubs

You must be at least 18 years old to create an account, buy a ticket, create an event, act as an affiliate, or receive a payout. Minors may attend events on a ticket purchased by an adult, as described in Section 8.

You may not use the Services if we have previously removed you, or if the law prohibits you from using them. The Services are offered for use in the United States.

3. What YardStubs is

YardStubs is a ticketing and event marketing platform. Organizers use it to create event pages, sell or give away tickets, check guests in, and stay connected with their audience.

YardStubs is not the organizer of events listed on the Services, unless we clearly say an event is our own. Each event is created and run by its organizer, who is solely responsible for the event, including its content, accuracy of its listing, safety, venue, permits, age rules, and whether it happens as described. Our role is to provide the platform and process ticket orders. We collect payment for tickets on the organizer's behalf through our payment processor, Stripe.

4. Accounts and guest checkout

• Guest checkout. You can buy tickets without an account. You'll need to give a name and an email address where we can send your ticket.
• One account, two modes. If you create an account, you can switch between fan mode and organizer mode. Entering organizer mode for the first time requires accepting the Organizer Agreement.
• Keep it accurate and secure. Give us accurate information, keep your login private, and tell us right away at hello@yardstubs.com if you think your account has been compromised. You're responsible for activity under your account.

5. Buying tickets

Price and fees

Organizers set ticket prices. YardStubs does not charge attendees a service or platform fee, and there is no separate processing fee at checkout. The price you see is the total you pay, plus any applicable sales or other taxes.

Paying by bank (e-check), when offered, costs less than paying by card.

Free ($0) tickets require no payment.

Payment methods

Payments are processed by Stripe through Stripe-hosted checkout. E-check (bank debit) is available only for purchases made at least 7 days before the event, and an e-check payment may take several business days to clear. If a payment fails or is reversed, your ticket may be cancelled.

Your order

Your order is complete when you receive a confirmation email with your ticket. We may cancel an order, with a refund of what you paid, if a ticket was priced in error, the event sold out before payment completed, or we reasonably suspect fraud or a violation of these Terms.

Presales and access codes

Organizers may limit some tickets to a presale window or to buyers with an access code. Access codes are personal to the people the organizer gave them to and may not be shared publicly or sold.

Limits

Organizers may set limits on how many tickets one buyer can purchase. Buying in violation of a limit, including by using multiple accounts or automated tools, may result in cancelled orders.

6. Your tickets

• What a ticket is. A ticket is a revocable license from the organizer to attend the event, under the organizer's and venue's rules. It is not property you own.
• Each QR code admits the number of people shown on it. Once that many people have checked in, the code stops working. Don't post, share, or copy your ticket, because whoever scans it first gets in. We aren't responsible for tickets that were shared, copied, or lost.
• Wallet passes. You may be able to add your ticket to Apple Wallet or a similar app. The pass shows the same QR code and is subject to these Terms.
• Transfers and resale. Tickets may be transferred or resold only if the organizer allows it and only through methods the organizer permits. Tickets obtained through fraud, bots, or resale that breaks the organizer's rules may be voided without a refund.
• Lost tickets. If you can't find your ticket email, contact us from the email address you used to order, and we'll resend it.

7. Refunds, cancellations, and changes

Organizer refund policy

Each organizer chooses the event's refund policy, which is shown on the event page and at checkout. Organizers may allow refund requests until 1, 7, or 30 days before the event, or may offer no refunds. You can request a refund through YardStubs while the window is open. The organizer will respond within 5 business days. No refunds are available after doors open. Approved refunds go back to your original payment method; timing depends on your bank.

Cancelled events

If an organizer cancels an event, every ticket holder receives a full refund of what they paid, to the original payment method, automatically. You don't need to request it.

Postponed or changed events

If an event is postponed or rescheduled, your ticket carries over to the new date. You'll be notified and given a window to request a refund if you can't attend the new date. If an organizer makes a material change to an event (for example, a different city), contact the organizer or us about a refund.

Chargebacks

Please contact us or the organizer before disputing a charge with your bank. We usually resolve problems faster. If you file a chargeback, your tickets for that order may be cancelled while the dispute is open.

8. Attending events

• Organizer and venue rules apply. Organizers and venues may refuse entry or remove guests under their own rules, including dress codes, bag policies, and conduct rules. Those decisions are theirs.
• Age rules. Organizers set age requirements. Events marked 18+ or 21+ require valid ID at the door, checked by the organizer or venue. Buying a ticket doesn't guarantee entry if you don't meet the event's age rules.
• Minors. A minor may attend only on a ticket bought by an adult. The adult who buys a ticket for a minor is responsible for confirming the event is appropriate and for any supervision the event requires. For named guest lists, the adult purchaser may provide a minor guest's name only.
• Your safety. Events involve risks, including crowds, alcohol, and physical activity. You attend at your own risk, and YardStubs doesn't control or supervise events.

9. Emails, texts, and following organizers

• Ticket messages. We'll email you order confirmations, tickets, event changes, and refund notices. These are part of the Services and can't be turned off while you hold an active ticket.
• Following an organizer shows you their events. Agreeing to receive an organizer's marketing emails is a separate, unchecked choice. You can unsubscribe from any organizer's emails at any time, and that won't affect your ticket emails.
• Texts. If you opt in to texts, you agree to receive automated text messages about your tickets and events (and, if you separately agree, from organizers you opted in to). Consent isn't required to buy. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.

10. Organizers

If you create an event or sell tickets, these Terms apply to you, and so does the YardStubs Organizer Agreement, which you must accept before entering organizer mode, connecting a payout account, or creating an event. If the two conflict on an organizer matter, the Organizer Agreement controls. In summary, organizers agree to:

• run the events they create, describe them accurately, and comply with all laws, venue rules, permits, licenses, and insurance requirements that apply;
• set and honor their refund policy, respond to refund requests within 5 business days, and refund all ticket holders in full if they cancel;
• answer "Who can attend?" (All ages, 18+, or 21+) truthfully, and choose All ages for any event intended for or open to guests under 18;
• use attendee information only for legitimate event purposes, email only people who agreed to hear from them, honor unsubscribes and STOP requests, and never sell attendee information;
• import only contacts who agreed to receive their marketing, and never text anyone who didn't opt in to texts directly;
• handle their own taxes on ticket revenue, except where we are required by law to collect or report them;
• keep "Powered by YardStubs" on their event pages, tickets, organizer pages, and custom domains. It can't be removed at any tier.

Creating events is free, and organizers pay no per-ticket fees. Organizer payouts are made through Stripe. Disbursement of cleared funds is initiated 1 business day after the event concludes, subject to settlement and refund reconciliation as described in the Organizer Agreement. Co-organizer revenue splits lock when the first ticket sells.

11. Referral links and affiliates

Organizers may give promoters ("affiliates") referral links and pay them commissions on tickets sold through those links. The terms of any commission are between the organizer and the affiliate. Affiliates are paid through Stripe and must complete Stripe's onboarding. Affiliates may not use spam, misleading claims, fake reviews, or paid ads that impersonate the organizer or YardStubs to promote their links. We may withhold credit for referrals obtained through fraud or self-referral.

12. Paid features

Some organizer features cost money, such as a Premium subscription, per-event upgrades, and credits for text messages, extra marketing emails, and promotion. Prices and terms are shown before you buy. Unless the purchase screen says otherwise:

• subscriptions renew automatically until you cancel, and you can cancel anytime in your account to stop the next renewal;
• fees already paid are non-refundable, except where the law requires a refund; and
• we may change prices for future billing periods with advance notice.

Paid placement in YardStubs search or on our social accounts is labeled "Featured."

13. Your content and our brand

Your content

You keep ownership of what you upload or post, including event descriptions, flyers, logos, photos, and links ("Your Content"). You give YardStubs a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute Your Content to operate and promote the Services and the events you list, including on our social accounts and in search. This license ends when you delete Your Content, except for copies already shared or held in backups for a limited time.

You confirm you have the rights to Your Content and that it doesn't infringe anyone's rights or break the law.

Our brand

YardStubs, Meet Us On The Yard, our logos, and the look of the Services belong to YardStubs. You may not use them without our written permission, except to accurately say your event uses YardStubs.

Feedback

If you send us ideas or suggestions, we may use them without any obligation to you.

Copyright complaints

If you believe content on the Services infringes your copyright, email hello@yardstubs.com with the subject line "Copyright," identify the work and the content, and include your contact information and a statement that you have a good-faith belief the use isn't authorized. We'll review and remove infringing content where appropriate.

14. Things you may not do

You may not:

• create fake, misleading, or illegal events, or sell tickets to events you aren't authorized to sell;
• use bots, scripts, or other automated tools to buy tickets, create accounts, or scrape the Services;
• copy, counterfeit, or tamper with tickets or QR codes;
• send spam, or message people who didn't agree to hear from you;
• post content that is hateful, harassing, threatening, sexually exploitative, or that promotes violence;
• use the Services for fraud, money laundering, or anything illegal;
• interfere with or try to break the security of the Services, or access accounts or data that aren't yours;
• impersonate anyone, including YardStubs or an organizer; or
• copy our design, features, or wording to build a competing service.

15. Third-party services

The Services rely on and link to services we don't control, including Stripe for payments and payouts, Apple Wallet, email and text delivery providers, and Instagram or TikTok for promo videos. Your use of those services is governed by their terms, and we aren't responsible for them. By connecting a Stripe account or paying through Stripe, you also agree to Stripe's applicable terms.

16. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, YARDSTUBS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

YARDSTUBS DOES NOT ORGANIZE, CONTROL, OR GUARANTEE EVENTS LISTED BY ORGANIZERS, AND IS NOT RESPONSIBLE FOR THEIR QUALITY, SAFETY, LEGALITY, OR WHETHER THEY TAKE PLACE, OR FOR THE CONDUCT OF ORGANIZERS, VENUES, OR OTHER ATTENDEES.

17. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, YARDSTUBS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY EVENT.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID TO YARDSTUBS (NOT INCLUDING TICKET PRICES PASSED THROUGH TO ORGANIZERS) IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100. FOR A CLAIM ABOUT A TICKET ORDER, THIS DOES NOT LIMIT A REFUND YOU ARE OWED UNDER SECTION 7.

Some states don't allow these limits, so they may not fully apply to you.

18. Indemnity

If you create events, act as an affiliate, or upload content, you agree to defend and indemnify YardStubs and its owners, employees, and agents against claims, losses, and costs (including reasonable attorneys' fees) arising from your events, Your Content, your use of attendee information, or your violation of these Terms or the law.

19. Disputes

Talk to us first. Before filing any claim, email hello@yardstubs.com describing the issue and what you want. We'll try in good faith to resolve it within 30 days.

Governing law and venue. These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. Any claim that isn't resolved informally must be brought in the state or federal courts located in Muscogee County, Georgia, and you and YardStubs consent to their jurisdiction. Either party may bring an individual claim in small claims court instead, if it qualifies.

Disputes about an event (its quality, cancellation, or what happened there) are between you and the organizer. We'll help where we can, including through the refund process in Section 7.

20. Suspension and termination

You may stop using the Services and close your account at any time. We may suspend or end your access, remove content or events, or cancel tickets if you violate these Terms, create risk or legal exposure for YardStubs or others, or if the law requires it. If we remove an event, ticket holders will be refunded under Section 7. Sections that by their nature should survive (including payment obligations, content licenses, disclaimers, limitation of liability, indemnity, and disputes) survive termination.

21. Changes to these Terms

We may update these Terms as the Services change. We'll change the "Last updated" date, and for material changes we'll give notice by email or on the site before they take effect. Changes don't apply to ticket orders placed before the change. If you keep using the Services after changes take effect, you accept the updated Terms.

22. General terms

• Entire agreement. These Terms, the Privacy Policy, and (for organizers) the Organizer Agreement are the whole agreement between you and YardStubs about the Services.
• Severability. If any part is found unenforceable, the rest stays in effect.
• No waiver. Our not enforcing a term isn't a waiver of our right to enforce it later.
• Assignment. You can't transfer these Terms without our consent. We may transfer them in a merger, acquisition, or sale of assets.
• Events beyond our control. We aren't liable for delays or failures caused by events beyond our reasonable control, such as outages, natural disasters, or government action.
• Notices. We may send notices to the email on your account or order. You may send notices to the contact below.

23. Contact us